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Frequently Asked Questions
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1. How do I purchase Neubodi E-Gift Cards?
You can purchase Neubodi E-Gift Cards online via our website www.neubodi.com.
2. Where can the Neubodi E-Gift Card be used?
Neubodi E-Gift Cards can only be used for online purchases.
3. Can I purchase multiple Neubodi E-Gift Cards online?
Yes, you can. However, the e-gift cards need to be added into your shopping cart separately as you would need to fill in the necessary details for each of the e-gift cards before adding them into your shopping cart.
4. Are there any fees associated with the Neubodi E-Gift Card?
No. You will only be charged the amount of your choice on the Neubodi E-Gift Card.
5. Can I choose the value of the Neubodi E-Gift Card I want to purchase?
Yes. You can purchase a Neubodi E-Gift Card in any of these amount: RM50, RM100, or RM200.
6. Can I change the value, top up the value or cancel the purchase of the Neubodi E-Gift Card after I have paid for it?
Unfortunately no. Once the purchase is completed, you are not able to do any changes on the purchase.
7. Can I buy a Neubodi E-Gift Card for myself?
Yes, you can. Simply enter your email address in the recipient field. Upon completion of the purchase, the Neubodi E-Gift Card will be delivered to your email.
8. Can I schedule the delivery date of the Neubodi E-Gift Card?
We would strongly advise you to purchase the Neubodi E-Gift Card ONE DAY BEFORE the day that you would like to send out the e-gift card as you can choose to either send the e-gift card to yourself, or have it sent directly to the recipient. Kindly note that the e-gift card will be sent out the next day once you have made your purchase.
9. What exactly does the recipient receive when I send a Neubodi E-Gift Card?
The recipient receives an email containing the Neubodi E-Gift Card design chosen during purchase, along with information such as the e-gift card value, serial code, expiry date and, a personalized message.
10. Is there an expiry date for the Neubodi E-Gift Card?
Neubodi E-Gift Card bought online expire 1 YEAR from the DATE OF PURCHASE.
11. Do I need to print out the Neubodi E-Gift Card to use it?
No. Just apply the serial code provided in the Neubodi E-Gift Card email during checkout will do.
12. How can I redeem a Neubodi Gift Card online?
Step 1: Ensure that you have your Neubodi E-Gift Card serial code.
Step 2: On the shopping cart page, fill in the serial code provided in your Neubodi E-Gift Card confirmation email in the
"COUPON CODE" section
Step 3: Once you have filled in the serial code, click the "APPLY" button. The final order amount after discount will be shown
once the code has been successfully applied.
13. Can I make partial redemptions?
Unfortunately, this function is not available at this moment. You would need to fully utilize the amount stated on your Neubodi E-Gift Card.
14. Can I redeem multiple gift cards in a single online transaction?
No. You can only use one Neubodi E-gift card in a single receipt, for online purchases.
15. How will returns on items be handled?
If you would like to return an item that was purchased using a Neubodi E-Gift Card, your refund will be credited to your account as store credits. However, please take note that final sale item(s) is non-returnable.
GET YOUR LOVED ONES NEUBODI GIFT CARDS
Is a special occasion coming up or maybe a birthday? If you want to treat someone to new lingerie, but don’t know what style or size they’d like, a gift voucher is a great idea. It is guaranteed to please even the most tricky of friends and relatives. Neubodi gift cards/gift vouchers are not just an ordinary gift - they can be used to buy anything and everything in the store! Certainly a thoughtful gift for women who would love a Neubodi!
BUY YOUR ONLINE GIFT CARDS NOW
Get your online gift card purchase now at NEUBODI and email it as a present to someone special in your life. It could be your parents, siblings, friends or your special someone! Celebrate them by buying a free gift card for their use anytime they like as the gift cards are valid for 1 year from the date of purchase.
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