Terms & Conditions


This website (the “Website”) is owned, operated and distributed by Neubodi Holdings Sdn Bhd (“Neubodi”). By accessing any part of the Website, you are agreeing to the terms and conditions described below (the “terms of use”) and the terms and conditions of the Neubodi Privacy Policy (the “Policy”). These Terms of Use apply to all users, including both users who are simply viewing the Website and users who are purchasing goods through the website.
NEUBODI reserve the right to update, change, modify or otherwise amend the content of the website www.neubodi.com at anytime. NEUBODI shall not be held liable for any consequences incurred by these amendments.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.  
By placing an order with NEUBODI, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute NEUBODI acceptance of an order. NEUBODI retain the right to refuse any request made by you.
Prior to NEUBODI acceptance of an order, verification of information may be required. NEUBODI reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from NEUBODI, for any reason whatsoever.  NEUBODI reserves the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, NEUBODI shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed.

Once the order has been accepted and shipped out, you will receive a dispatch confirmation email from NEUBODI.  Your products will be then, under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Please note that no cash refunds will be given out by the company, on behalf of third party postal service providers. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any). 

Many products displayed on the Website are available in selected Neubodi stores in Malaysia. The prices displayed on the Website are quoted in Malaysian Ringgit and U.S. Dollars.  Certain products are available exclusively online through the Website. 
Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. NEUBODI reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order).  NEUBODI has made every effort to display as accurately as possible the colors of the products that appear on the Website. However, NEUBODI cannot guarantee that your computer monitor's display of any color will be accurate. Products are available while supplies last.

Neubodi run different promotional campaigns offline (Specialty Stores) and online (eCommerce Site).
A standard discount of 10% OFF will be given to purchases made above RM400. Kindly note that this is reserved strictly for normal priced merchandises only. It is not valid to be used with any form of discounts/promotions in the eCommerce Site. The 10% OFF discount is automatically disabled during sale period. Free shipping is also applicable for the Neubodi eCommerce Site, with a minimum purchase of RM300 (nett) required. Kindly take note that free shipping is only applicable within Malaysia.  


Neubodi Extraordinary Pampering is a loyalty scheme operated by Neubodi under which cardholders accumulate points ("Neubodi Rewards Points") in respect of Neubodi qualifying purchases made ONLY at Neubodi Specialty Stores (Retail Outlets) using their Neubodi Privilege card. Neubodi Privilege Card is NOT eligible/attainable with purchases made at Neubodi eShop (eCommerce Site).

The Website may contain links to other Web sites that are not under the control of NEUBODI. NEUBODI has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Websites’ users.
The information on this website is provided on an “as is” basis. We:-
a) Exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions this website/or the Company’s literature; and
b) Exclude all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not such profits was foreseeable, arose in the normal course of things or you have advised NEUBODI of the possibility of such potential loss) damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above disclaimers apply only to the extent permitted by law.

The laws of Malaysia govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the Malaysian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the disclaimers and limitations set herein), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.